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Terms & Conditions

www.rawpowders.co.uk (“Website”) is designated only to clients who want to acquire www.rawpowders.co.uk products (“Products”). The terms according to which the products are offered for sale on this Website are specified below. A client who submits an order on the Website agrees to adhere to these terms. These terms may be changed at any time by www.rawpowders.co.uk without notifying in advance. The orders submitted on this Website before such change shall not be affected by it.

If you have any questions about these Terms, please contact us.

1. Agreement

If you use our Website you should comply with these Terms. You authorize us to transmit and to obtain information and third parties’ information. This includes: your credit or debit card numbers for validation of your credit card, for obtaining an initial credit card authorization and for individual purchase transactions.

2. Amendments

We reserve the right to:

3. Registration

By using this Website, you confirm that:

4. Privacy Policy

All your personal information will be treated as confidential and we will use it in accordance with our Privacy Policy. That information will be processed in accordance with our Privacy Policy. We remind you that if you are using our Website you confirm that all information provided by you is currently accurate.

When you are trying purchase merchandise on our Website you will have to input your personal details such as your name, e-mail address, billing address, delivery address and payment details. This is necessary in order to identify you. We confirm that all data will be held confidential and in accordance with the registration we have with the Data Commissioner’s office.

When you shop on this Website, we will ask you to input personal details so as to be able to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment details. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office.

5. Protecting Your Security

We ensure that all your credit information will not be used without your consent. We will validate all your information (the name, address and all other personal information that you provide to us during the ordering process) against appropriate third parties.

Our company takes all measures to ensure that there is as little change as possible for internet frauds on our Website. That’s why there is a possibility that we will contact you to make further security checks. We ask for your co-operation on this matter, because we are doing this for your own safety. If we notice any signs of fraudulent transactions we will report this to relevant authorities.

As we have already noted if you are using our Website, you automatically accept these Terms, so you agree with the possibility of performance of such checks. For the purpose of such checks the information provided by you may be disclosed to a registered Credit Reference Agency which can keep a record of information provided by you. By accepting these Terms you express your consent for such checks. This is done only to confirm your identity and your credit rating won’t be affected. All the data provided by you will be treated in a safe manner and in accordance with the Data Protection Act 1998. We can assure you that this is done only to confirm your identity and that a credit check will not be carried out and your credit rating will be unaffected.

6. Compliance

If you are using our Website, you agree to use it in a lawful manner. You agree to use the Website in compliance with all applicable laws, regulations and legal acts regarding the Website itself and its use. You accept that you will not:

If you try to attack our Website or our database, you will be considered to have committed a criminal offence within the meaning of the Computer Misuse ACT 1990. As we do not tolerate such acts all illegal activity will be reported to the relevant law enforcement bodies. If you breach the Terms in such way, you will be immediately deprived of your right to use our Website.

Please note that we waive any liability for damages or losses caused by harmful technologies due to your use of our Website or any other websites linked to it. 

7. Third Party Links

For convenience of our customers our Website can include links to other websites and material which is not in our control. We are not responsible for any data or material that can be found on these websites, because we don’t endorse and don’t review them. Please be reminded that we are not liable for any information and privacy practices of such websites and we are not responsible for any damage or loss that can be caused by these websites, their advertising, content, products or services.

8. Orders

If you order the goods that are not in stock right now, you will be notified to the effect by email or phone, and you will be free either to wait for an item or to cancel your order.

We have the right to reject any order at any time. Any automated message which you may receive from regarding your order is not a confirmation of our acceptance of your order. The acceptance of a contract between you and us will happen then we (i) get the payment from your credit or debit card, or by other payment methods or (ii) when we dispatch the goods ordered by you to your address. When we dispatch the goods you will get the email which will confirm that the contract between you and our company had been concluded (‘Dispatch Confirmation’). The contract between you and our company will concern just to your ordered goods dispatched and confirmed with the Dispatch Confirmation. All other ordered goods or services which may have been in your orders as well but not have been sent, will be sent to you later with a separate Dispatch Confirmation, or the remaining order will be rejected.

Our company will take all reasonable actions available to us in order to keep your private order and your payment secure. Please note that we are not responsible for any loss you may suffer from third parties and their unauthorized access to any data on our Website. 

All the goods on our Website are not for re-sale and distribution. We can reject your order or suspend/delete your account if you breach this Term.

We are not responsible for your delivery after it is delivered to the address you specified. You assume all risk if you provided incorrect delivery address or failed to collect the goods from the delivery address which you specified.

9. Cancellation Rights

You can cancel any order or contract within 14 days from the day on which goods were delivered to your delivery address. The same Terms apply to services.

If you want to cancel a contract or return the goods you purchased you can do that by reading our Returns Policy.

10. Price and Payment

The prices on our Website are shown with VAT already included, and are correct when data are entered into the system. We have the right to change all prices any time without any notice; however, no changes shall apply to orders covered by a Dispatch Confirmation sent by us.

If your order delivery address is in a Member State of the EU, you won’t have to pay any additional taxes. However, if your order delivery address is in a non- Member State of the EU, you may have to pay import taxes (including VAT); these taxes are paid when the package reaches the country of destination. All additional payments or taxes must be paid by you. If your delivery address is within the EU, no additional taxes will be charged to you. Taxation and customs policies are different in all countries, that’s why we recommend that you get the information you need from your local customs office.

All payments can be made by all major debit or credit cards or using PayPal. Payments are debited and cleared before we send to you the goods you have ordered.

There is small possibility that price shown on the checkout page is wrong, in that case in accordance with clause 9, we can refuse to fulfill your order and sell to you the goods for the price shown. Our company keeps updating the information as fast as it is possible, this is to ensure that the prices shown are correct, but sometimes errors can occur. If this happens and we discover an error in the price of your order, we will notify you as soon as possible, and you will have an option to update your order by accurate price, or cancel your order entirely. If you choose to cancel the order and there was no Dispatch Confirmation, then you will get full refund of money you paid.

By making an order on our Website you automatically confirm that debit or credit card or PayPal account from which payment is made is yours. Credit/debit cards can be checked and authorized by the card issuer. In the event that issuer of your card does not authorize your payment to us, we won’t be responsible for non-delivery, or delay.

You can use discount codes, but you can do that strictly following all terms according to which discount codes have been issued. By using a discount code you confirm, that you had read all terms and conditions before placing an order. We can reject all orders made disregarding these terms, even if you had already made your payment. If these terms and conditions and discount code terms and conditions are incompatible with each other, the discount code terms and conditions shall prevail. You can get a copy of discount code terms and conditions if you contact us by e-mail: info@rawpowders.co.uk.

11. Intellectual Property

All information, data and content of our Website are protected by copyright, trademarks, database and all other intellectual property rights. All informational material and content supplied by as through our Website or by other channels will remain with us and our licensors.

You can’t use, copy or change our content and use it for any commercial purposes. However you can use the content of our Website on your computer screen or store the content in electronic devices, but not in servers or any devices connected to any kind of network. You can also have one printed copy of our Website content, but by doing so you agree to use it just for your personal needs, and not for commercial purposes, and you will follow and copyright and proprietary notices.

12. Limitation of Liability

Supply of Goods

Use of Website

Our Website is provided by us on 'as is' and 'as available' basis. And this is without any representation or endorsement made. For this reason we don’t provide any explicit or implicit warranties relating to our Website or its use. By using our Website you confirm that you understand that we do not guarantee and are not responsible for any data provided by you or for the security or privacy of the Website. All internet-related risks associated must be assumed by you because you are the user of it.

Our company will always do it’s best to ensure that information and data shown on our Website is always correct and up-to-date, but we are not liable for any errors in our data. That’s why we are not responsible for errors or results that can be obtained by using false information. This includes all technical problems you can experience while using our Website. If we notice or if we are informed of errors and false information in the content of our Website, we will correct all false information as soon as possible.

Please note that we waive all liabilities in connection with the following:

By using our Website you agree that to the full extent allowed by the applicable law our company will not be liable or responsible to you or any third party for incidental or consequential damages (including without limitation: pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy, loss of data and any other loss), also any other direct or indirect, special or punitive damages that can arise or are related to the use of our Website.

13. Severance

Please notice that any part of these Terms which is deemed to be unlawful or unenforceable shall be treated severally from the remaining Terms and shall not affect the enforceability and validity thereof.

14. Waiver

Any waiver of liability on our part may not be considered to be a waiver of any previous or subsequent violation of any provision.

15. Entire Agreement

These Terms constitute the entire basis of all future agreements between you and our company.

16. Law and Jurisdiction

These Terms shall be governed by and construed in accordance with laws of England and Wales. That’s why all disputes will be adjudicated only by English courts.

17. Reviews

If you submit a review, you automatically give us a non-exclusive, perpetual, royalty-free, irrevocable, royalty-free right to reproduce, change, use, modify, publish, adapt, reproduce, translate, create works or content from, display and distribute such content in any ways possible throughout the world.

You also entitle us (RawPowders and any our sub-licensees) to use the name that you submitted in connection with such content if we or our sub-licensees choose to do so.

You further agree to waive any rights to be identified as the author of such content or information, and all your rights to object to derogatory treatment of such information or content.

You automatically agree to do all necessary acts to perfect any of the above rights given by you to RawPowders. That includes the execution of deeds and documents on request of RawPowders.